We're a small team and we read every email. Reach out anytime — we'll help.
Contact us
- General support: [email protected]
- Privacy requests: [email protected]
- Legal: [email protected]
We typically respond within a few hours during US business days, and within one business day on weekends or holidays.
Quick answers
How do I cancel my subscription?
Open the Settings app on your iPhone or iPad → tap your name at the top → Subscriptions → choose sharedHisaab → Cancel Subscription. Cancelling stops the renewal — you keep access until the end of the period you paid for.
How do I get a refund?
Refunds for App Store subscriptions go through Apple. Visit reportaproblem.apple.com and submit a refund request. If Apple denies the refund and you believe there's an error on our side, email [email protected] and we'll help investigate.
How do I delete my account?
In the app: Profile → Account → Delete Account. Deletion is permanent — we remove your profile, expenses you authored, and group memberships within 30 days. If you can't access the in-app flow, email [email protected] with the email on the account and we'll handle deletion manually.
My subscription says "Restoring…" and doesn't activate
Pull down on the paywall to refresh, or tap Already subscribed? Restore. If that doesn't fix it, sign out and back in. Still stuck? Email [email protected] with your account email and approximate purchase time — we can verify against Apple's server records.
Full FAQ + how-tos
For groups, expenses, splits, recurring templates, and more, see our complete help page:
Documents
sharedHisaab is made by Holicow LLC in the USA. Visit holicow.app for more.